Not Forgotten Tote Bag - Heritage White
Designed in Byron Bay, Australia.
100% Cotton 16 ounce Canvas
We offer express shipping to the USA & Canada for a flat $20 fee with all orders being shipped from Australia with DHL Express.
Please allow 10-21* business days for your order to be delivered. During sale periods, public holidays or holidays, processing and shipping times may be slightly delayed.
*Please note due to continuous COVID-19 disruptions processing and shipping times may be slightly delayed. Rest assured you will still receive your parcel, it might be taking slightly longer than usually.
Please note that international customers may be liable to pay inbound duties and taxes which your local customs authority deems appropriate based on the sale value. This cost is separate to the product and shipping cost and is the sole responsibility of the buyer. If the buyer choses not to pay duties on import and the parcel is returned to us, you will not be issued with a full refund when the parcel is received. The refund for the value of the goods purchased will be less any and all return costs occurred.
Learn more about shipping.
If for any reason you are not completely satisfied with your purchase, we accept returns for store credit, exchange or refund within 30 days from sale date (excludes sale items) with all tags attached, items unworn, unwashed and unaltered and in original packaging.
For the time being, when returning items outside from Australia return postage costs and any additional duties & taxes assessed by International Customs are the responsibility of the customer, unless the items are deemed faulty. You can ship the parcel back to us via your preferred courier. Stay tuned, we're currently working on a localised return policy for Northern America.
Learn more about returns.